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The Horrifying Problem

I grabbed my Surface Pro 2, turned it on and noticed that the wireless wasn’t working. At first, I figured I would give it a minute. A minute passed and then I begun to get worried. The WiFi was not turning on and Windows was reporting to me that my system does not have a wireless device – at all. This all started happening after a windows update, this has never happened before prior to the update.

Sep 25, 2018 On your Surface tablet, follow this folder path to reach wireless drivers. Select Drivers- Network- Wi-Fi; At the top of the ribbon, select View and select the File Name Extensions check box; right-click or press and hold the INF file; Select Install; When the installing of the wireless driver is completed, select OK; Restart your Surface tablet. Avast Driver Updater is a PC performance tool that scans your hardware for broken and outdated drivers, and then updates them to reduce and prevent problems with your PC. Refer to the sections in this article to learn how to use Avast Driver Updat. Install Marvell AVASTAR Wireless-AC Network Controller driver for Windows 10 x64, or download DriverPack Solution software for automatic driver installation and update.

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When I checked the Device Manager I saw this error:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
An object ID was not found in the file.

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I downloaded the driver pack from Microsoft, moved it over via a USB drive, uninstalled the driver, then re-installed it. I had to restart the computer only to be further miffed by the sight of the red X over my adapters connection still. It did not work.
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The Stupid Fix to the Stupid Problem

At this point I had nothing to lose, so I do what I always do when nothing is working and I am desperate. I try random things until it works, because why not? Well first try I fixed the problem, however I cannot guarantee that this will work for everyone.
  1. Uninstall the driver and make sure to select the box that says, “Delete the driver software for this device.”
  2. Restart your Surface
  3. Cross your fingers
  4. The drivers should auto-magically be re-installed again?I know, it sounds impossible and ridiculous, but that is exactly what I did and it worked.

Bleh…

This was very very frustrating and troubling because who knows when it is going to happen again. It was seriously random. I blame Microsoft for this one, too many people are having this problem for it to be a coincidence. Especially after a windows update. There have been too many windows updates as of late for the Surface, which I think says something. I haven’t even heard of Marvell, why couldn’t they just stick to Realtek like everyone else?

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Updates

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2015.08.19 – I upgraded my Surface Pro 2 to Windows 10 and unfortunately I have encountered the same problem all over again in a different form. Right after performing the upgrade I lost all of my wireless devices, I simply restarted the surface and that fixed the problem. I put my surface into hibernation (which you have to manually enable) and I lost all of my wireless devices again. I simply restarted my surface and that fixed the problem again. So the good news is, there are less steps this time. The bad news is, the problem still persists.